09 Nov Agent of Human Change… Posted at 09:55h in Leadership Development, Leadership for Thursday by Mike Buck 0 Likes Share “Unexpected kindness is the most powerful, least costly, and most underrated agent of human change.” —Bob Kerrey (born 1943) – American Politician Tags: Business, fleet, Fleet Maintenance, Inspiration, leadership, Life, logistics, Maintenance, management, motivation, Problem Solving, Process Improvement, Procurement, Supply Chain, training, transportation, trucking