22 Oct The Hines Story as told to Mike Buck
The owner of the Hines Lumber Company recently had to fill a top executive position. Two of his managers with equal experience were considered but the choice went to the man who had fewer years with the company. Upon learning of the promotion the other man asked Mr. Hines why he wasn’t the one selected. Instead of answering him, Mr. Hines asked him if any lumber had come in that day. The man said he would check and a few minutes later reported that a carload had arrived that morning. Mr. Hines then wanted to know what type of lumber. After again checking the manager told him it was a number 6 pine. Mr. Hines then asked the man how many board feet were in the order. Again leaving the room to check he returned shortly with the answer of 3500 board feet. This type of questioning went on for several minutes and then Mr. Hines asked the man to go into the next room leaving the door ajar so he could still hear.
Mr. Hines then called in the manager who had been promoted and asked him if any lumber had arrived that day. The manager said he would check and in a few minutes he returned with the following answer. A carload of number 6 pine had come in on track three at 9:30 am and totaled 3500 board feet. The lumber was unloaded by 2:00 pm and stored in warehouse number 18. It was order number 65-03 for the Williams Company and its total value was $16,352.00.
Mr. Hines thanked the man and said he could go. After the second man left he called in the first manager who had heard the entire conversation. The first manager said he knows now why the other man had been promoted instead of himself.
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